When our son was born with several health issues, James was caring and considerate of our needs and guided us through multiple claims, answering any questions I had along the way. I couldn't speak highly enough of the service James has provided us with and wouldn't hesitate to recommend him to our friends and family. Thank you James.
Having to find a rental property and the process we had to go through to make the transition of the shift and the storage of our furniture was not easy and Rebecca was able to understand and support us in every way possible regarding rental insurance and the process that was required. Rebecca was extremely caring and understood the stressful situation at the time.
The professional approach starts as soon as you call on the telephone Sarah Davies is always so helpful, you can almost see her smiling by the tone of her voice, messages are always passed on and answered promptly.
Rebecca your persistence in standing up for our rights with the insurance company and your knowledge of what we were entitled to and continuing efforts to get answers when these were difficult to come by and also acting as a sounding board for me when I did not quite understand what was what and thank you for always being available to help and assist.
