Amicus Customer Testimonials
"Hi Mark, I want you to know how much I appreciate the service I receive from your staff at Amicus. All of my requests are dealt with immediately in such a professional and caring manner. I really enjoy working with you and your support staff whether it is with our personal insurance or our business cover.
We have a wide range of needs through our business, personal lives, properties, vehicles, plant and machinery and they are met and exceeded in every aspect by all of our interactions with you Mark and your capable staff.
The service and care we receive is consistently excellent and the number of times I have phoned or emailed to have a problem sorted makes doing business with you very easy and seamless.
It is no wonder we have been a client of yours for thirty years".
Julie Borthwick l Apparelmaster Christchurch
"Amicus have been looking after our insurance needs for seventeen years. We have been impressed by their professionalism, product knowledge, and personal relationship".
Graeme Marriott l Marriotts Ltd
"Due to a recent change in personnel, Julian was given an opportunity to review all of our insurance cover. We found that he had a very personable manner and due to his attention to detail and his well rounded knowledge of the industry, we were able to make some significant cost savings in terms of insurance, whilst not compromising our benefits in terms of cover. We would therefore have no hesitation in recommending Julian to others as their personal adviser".
Trish Fraser and Stephen Kirsopp
"As a newly married couple starting a family James was absolutely wonderful to deal with in regards to our life, health and income protection insurance. He explained everything very clearly and together we chose the best provider from the list of possibilities he came up with. When our son was born with several health issues, James was caring and considerate of our needs and guided us through multiple claims, answering any questions I had along the way. I couldn't speak highly enough of the service James has provided us with and wouldn't hesitate to recommend him to our friends and family. Thank you James".
"I found James very helpful when I needed to sort out my insurance when I bought my first home. There is so much information and so many different companies – I had no idea where to start! James explained the whole process to me and made it simple. His experience and knowledge helped me to feel confident in making the right choices and his ongoing support has made sure I get best cover possible. I have recommended James to my friends and would recommend James him to anyone, he is knowledgeable, friendly and approachable".
"Hi John, I would like to formally compliment your staff member, Rebecca Hart. My ongoing earthquake dealings with her have been just wonderful. I rang Rececca yesterday, as I was having difficulty in my temporary accommodation, she was so kind, caring and offered great advice. Please acknowledge my gratitude to her formally as she is a credit to your company".
"I found Nick and Shane to be very easy to work with. Being new at establishing my first business they made the process of organising business insurance simple and hassle free. I had a rough idea on what insurance I needed and they were able to clearly break down my different options which made the whole process simple and very easy to understand. I can now feel confident that if I did run into any difficulty with my business that I am covered.
I would recommend Amicus to my friends, family and business associates because I felt they were genuinely interested in my business and went out of their way to ensure the best outcome for me".
R Van Dyk
"I am so appreciative of the excellent customer service I have received from Rebecca all through the process of us finding rental accommodation during earthquake repairs.
Rebecca was extremely caring and understood the stressful situation at the time.
Having to find a rental property and the process we had to go through to make the transition of the shift and the storage of our furniture was not easy and Rebecca was able to understand and support us in every way possible regarding rental insurance and the process that was required.
My apologies, you should have received this email in November when we shifted, however it was a very busy time and I have taken a while to get this to you.
Once again, just wanting to acknowledge Rebecca’s excellent work ethic and caring attitude".
"James is fantastic! Approachable, prepared, and honest.
I am very impressed with his caring nature, genuine interest in our life goals and his professionalism.
I can't recommend him enough!"
"It gives us great pleasure to write this commendation for Karen Austin of Amicus. We have worked closely with Karen for about ten years, and in many ways she is the reason why we work with Amicus.
Karen is our advisor on the various forms of insurance we have in New Zealand, from home and contents etc. to travel. We have always appreciated her highly professional approach to all our enquiries and concerns and especially that she will come back to us usually within minutes of our sending her an email or phone message.
We have always felt that Karen has our best interest at heart. Basically, we feel looked after by her. What more could one ask?
We feel we cannot recommend Karen highly enough and are extremely grateful for her help in the important areas of insurance. We expect to use her services for many years to come"
Dr F Grosse & V Sinclair
196 St Asaph Street
PO Box 5507 Papanui
Insurance Advisernet NZ Broker of the Year 2013